This whole ordeal has also cost thousands of dollars. I email their customer service and talk to someone and explain my issues. It’s best to direct any questions to the company support team at firstname.lastname@example.org. For instance, December 2019’s theme was “The Muttcracker” and its options included a nutcracker toy, multipart sleigh toy, sugarplum fairy toy, wearable Santa hat, ginger cranberry “cookies”, and dance of the berry dazzled ducks treats. Don't be tricked by the price or photos... She'd rather lay on this than my bed half the time! I guess that only applies if you can get them to respond. I brought it upstairs for the night and she immediately got on it rather than asking to get up on my bed. I decided to subscribe for 6 months just so I could get him a new Grinch. Each of these plans enrolls you in a recurring subscription unless you choose to opt-out online before it renews. Subscribe to BarkBox for your pup - or give BarkBox as the perfect dog gift. Large is the perfect size for my goldendoodles! It’s also timed with the Grinch movie which came out earlier this month. When I signed up for BarkBox, I'm pretty sure it said $22 a month for Super Chewer, however, there is nothing listed in my account as far as the price and it was charged to my PayPal account but they charged me over $400 at once, which comes out to about $35 a month. We are increasingly confident that our circle of friends will return to our ambit, including, and most importantly, our grandchildren (under 10’s). That's when I learned the Super Chewer hard nylon toys are absolutely not safe in any way for dog teeth. They promise to refund me and/or send an extra box. Maybe 95% of their problem is the fact that they communicate exclusively via text/email and they don’t do it well! We think there’s a good chance that you and your pet will be happy with BarkBox, but you might not want to commit to a long-term subscription until you’ve sampled a box. I have a yearly subscription with BarkBox and they added this new feature with the additional toys called the "double deluxe box" and it started with the October box and I was super excited for it being a huge fan of Halloween and so I said sure, why not, I will pay the additional $20.38 to make it almost $50 for the month! I have a seven-year-old dog. When subscribing for a BarkBox, dog parents can choose from three sizes; small, medium or large depending on the size of their dog.. Small boxes are recommended for dogs that weigh from 0-20 pounds, medium boxes are for dogs 20-50 pounds, and large boxes are for dogs 50 pounds and up. It comes in a very small box and unfortunately, once it is opened you cannot put it back in the box for a return. A friend of mine suggested Barkbox and now we are happy pup parents with our dear pup who absolutely adores Barkbox.” COOPER (Bull Mastiff, 2years, approximately weighs 101 pounds) BarkBox offers the lowest price per box, but you need to commit to a year-long subscription to get it. They sure don't ever forget to charge me. © Copyright 2013-2020 HighYa LLC. Common complaints involve shipping and billing issues, the materials used in the chews, and the longevity of the toys. BarkBox’s Super Chewer subscription is very similar to BullyMake Box, both from a pricing and a product standpoint. Kept receiving the boxes for a few months, still toys only lasted a day to less than a week. Unless the company's execs read this review and change the pricing policies, I recommend opting to buy BarkBox as a gift even if it’s for yourself, for a few reasons. First box I received, cute theme, but my dogs had the toys chewed up within an hour so I contacted their customer service and was told about the Super Chewer box, so I switched to that box and they sent me replacement toys. - UPDATE for customer service only. Please make sure that you are posting in the form of a question. Their pricing is the following: You can cancel your subscription at any time through your web account, but it’s not possible to get a refund on any unused months that you already paid for. I have had to call PayPal to have the issue resolved. Rosie has all the potential in the world to be a great dog in the house. Will definitely be returning this for a refund. Not an incredible product but does the job for a crate. A few Barkbox subscribers wrote that they were charged more than expected for their subscriptions and consequently felt like the company was taking advantage of them. I bought the Bark bed for her and she got on it as soon as I put it down on the floor. So I would not recommend them if you have a heavy chewer. They sent me an email saying Teddy would have his Grinch in his paws soon. I could have gotten something like this for a third the price at TJ Maxx. Tried that, but after many efforts was finally able to cancel the subscription. You’ll start the signup process by sharing your pet’s name, size (selecting 0–20lbs, 20–50lbs, or 50+lbs), breed, age, and any allergies for ingredient preferences. My dogs love to rest on it. I have tried to stop the products by calling and texting but they won't stop. Its not as thick either, but I don't mind, I just wish I knew to get a bigger size!! You can also share your pet’s birthday or adoption day as part of the signup process. Though you won’t know what will come in your box ahead of time, BarkBox guarantees that every toy, treat, and chew is designed to maximize your dog’s enjoyment while keeping them safe and healthy. Sorry about the title on this review but I that sums up the incident that I found myself dealing with this morning!! I can't have my pup waiting around forever. The first box I got had a squirt toy gun in it and my dog chewed/ate pieces off of it within minutes. Previous themes include The Knights of the Round Table, Chewrassic Bark, The Good The Bad And The Pugly, Throwback Thursday, and more. BarkBox subscriptions cost the following prices per month: Adding bonus items to your order will raise this base cost. I tried contacting them but you can't call them, you can only email them. To safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live. This means that those who purchase a six-month or twelve-month subscription need to cancel before it renews if they don’t want to pay for the additional subscription time. These toys are chosen randomly for each box. There's a problem loading this menu right now. See all details for Barkbox Memory Foam Platform Dog Bed | Plush Mattress for Orthopedic... © 1996-2020, Amazon.com, Inc. or its affiliates. For instance, pets with strong jaws are best suited for a Super Chewer box that comes with more chews and extra-durable toys. 15,706 global ratings | 5,366 global reviews. Ruh-roh! Most modern dogs get way too little exercise and play time. Tried contacting them again via email, never heard back. 3.0 out of 5 stars This bed is not very large. Hello! The "large" bed is actually for medium breeds. I do really enjoying having the toys treats, etc...but I am getting seriously annoyed by their customer service. The price per box won’t change based on pet size. 5.0 out of 5 stars Jake and Sydney approved. All Rights Reserved. Wondering what the hell she did to do that, I brought her to the vet.
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