Then it's time to swap monitors. Copyright © 2020 IDG Communications, Inc. If your computer is starting normally, but then as soon as Windows has loaded, the screen goes black, this solution could help. In addition, if the black screen happens suddenly, you may lose some data on the device. I could tell the computer was on because when I hit the “caps lock” key, the green light on the key would turn on and off. And this is the worst part. In addition to technology, freelance journalist (and sometimes humorist) Lincoln Spector is a passionate cinephile who writes the Bayflicks.net movie blog. Whatever it is, it's a hardware problem. To test the display, you can attach an external monitor and restart the computer. But all I could see is five rotating dots on its screen. In other words, your computer starts but the screen is black. Black Screen After Windows Has Loaded. If the monitor fails on the other computer, you've got a defective monitor. Step 2: As soon the computer starts, press "F8" on your keyboard to access the Advanced Boot Options Menu. Sometimes, certain peripherals connected to your computer may also cause the black screen issue. Otherwise, bring your monitor to a friend's home and try it with their computer. Also if the CPU is used for longer sessions, then the computer gets into overheating. If the black screen appears before you can sign into the account, then it's likely a connection problem between the display and computer. You see lights on the computer case, probably hear fans running from inside, and may even hear sounds, but nothing at all shows up on your screen. You have far fewer options with a laptop or all-in-one. If you don't know what you're doing, you can easily brick the machine. |, Solutions, Tips and Answers for PC Problems. But what kind of screen are we talking about? The computer does not require a log-in, so there is no log-in screen first. Does it turn on or change color the way it did before the problem started? I fixed this the following way (this is basically resetting the Power Management Unit — PMU): I disconnected the computer from the power cord, and from all other cables. If a memory module is loose, the computer might not display an image. Reseat the memory modules. If you adjust the buttons (+,-,etc) the monitor power button goes from yellow to green the screen displays IN POWER SAVE MODE PRESS ANY KEY ON THE KEYBOARD OR MOVE MOUSE Then the screen goes back to black … I'll start with the bad news: There's a very good chance that you'll have to take the PC into the shop. Hold down the Fn key while you hold down whatever key has that icon. The screen would stay black. PCWorld Time to replace it. I'm assuming here that absolutely nothing comes up on the screen. With all that done, follow these simple steps to factory reset your Dell computer; Step 1: Turn on the computer. Something very unusual is happening to my computer.Refuses to start and when it does sometime I receive a White window and now I receive a yellow window.While restarting the E tray opens.Restart again until the Tower emits a loud sound and a black windows tell me to ask for Support.I believe this is a window command.There are too many info that I don't have the time to read all.Then I … Do check the ventilation holes as they might get blocked by the debris or dust. 2 things I have found that work at this point. The good news: With a few simple tests, you might be able to avoid that expensive trip. Windows is not to blame. Send your query to answer@pcworld.com.]. You don't see the manufacturer's logo. At this point, I think you're going to have to take the laptop to a professional. Try disconnecting all your peripherals to see if that’s the core problem. PCWorld helps you navigate the PC ecosystem to find the products you want and the advice you need to get the job done. Thus this demands extra ventilation to your PC. This is easy if you have another monitor handy. So what should you do? Once you're sure it's getting power, check the cable connecting the monitor to the computer. Make sure you have solid connections on both ends. This problem can occur for a variety of reasons, but Mac computers most commonly display a black screen due to glitches with system upgrades or updates, or as a result of some type of problem while restarting from sleep or standby mode. Here is how to do it: 1) Press and hold the power button until your computer turns off. When Harrison Bywater turns on his PC, the power lights and the fan turn on, but no image appears on the screen. The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light. You don't see a blinking cursor. First, turn up the brightness. But if you decide to ignore my advice and try to repair the screen yourself, read Eric Geier's instructions first. Computer overheating can result in the black screen of death too. If the computer is on, turn it off before starting the process. Read our, Learn more about PCWorld's Digital Editions. Before you try to replace a graphics card or do a reinstall of an Operating System, Check to see if … 2) Disconnect all peripherals (your … By Lincoln Spector, If that doesn't solve the problem, try another cable. You don't see the Windows logo. First of all, check what happens to your monitor's LED light when you turn on your PC. Contributing Editor, For instance, if the problem were a loose cable connection, you'd have to open the PC, find the right cable within a very tight space, and figure out where it goes. After solving the black screen issue, you can recover the missing data with a professional tool. Ask PCWorld Contributing Editor Lincoln Spector. As is so often the case, diagnosing and repairing hardware is much easier when all of the parts aren't enclosed in the same, tiny box. I generally don't recommend that readers try their own internal laptop hardware repairs. Here is how to do it: 1) Press and hold the power button until your computer turns off. If it is, try another outlet. If this works, you at least know the problem is with the built-in screen. You should also try using an external monitors. Improper BIOS settings can also cause your PC to boot into a black screen. Study the keyboard for an icon that suggests turning up the light (for instance, the sun and an up arrow). Note: When you purchase something after clicking links in our articles, we may earn a small commission. Nor is your hard drive. If no light comes on at all, make sure the power switch is on and the monitor is plugged into an electric outlet. I'll give you instructions for both an external screen and the one built into your laptop or all-in-one. Still no fix? Last night, I turned on my computer--a Dell Inspiron 15 (3558). The most common way that a computer "won't turn on" is when the PC actually does power on but doesn't display anything on the monitor. my computer turns on but the screen is black. Now, you can try resetting the memory modules to fix the "PC turns on but no display" issue. For example, a failed update may cause the computer to suddenly display a black screen. To see if that’s the problem for you, you should reset your BIOS to factory settings. Hold down the Fn key while you hold down whatever key has that icon. Even as I type this message, I still see five rotating dots on my Dell Inspiron 15 (3558)'s screen. [Have a tech question? When the Dell Laptop black screen issue occurs, it means that you cannot run your Dell computer properly. I am trying to fix a desktop computer that, when started up, ends with a black screen and a mouse cursor after the initial Micorsoft screen. Or, at the very least, you'll be able to come into the shop with enough knowledge to avoid being played a fool. Study the keyboard for an icon that suggests turning up the light (for instance, the sun and an up arrow).
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