The first thing to do is check for any button on your keyboard which has an icon that looks like a touchpad with a line through it. But using just the arrow keys jumps the frames by a few seconds. I remember updating Windows 3.1 from 3.0 and using about 20 "floppy" disks. Calling Dell is one option. It took 4 days this time, but eventually the arrow keys stopped working again. On a Mac computer, to toggle scroll lock on and off, press the F14 key or the Shift + F14 key combination. All three drivers reinstalled automatically and the computer rebooted again. I've tried pressing the f7 as some have suggested in other posts, and this does not work. Meaning W+A+smth else doesn't work. Guys I have a Dell Inspiron 5559. . This time told they were looking into it and they would this time get back to me, within a month max. I know folk want a lot of assurances but it's a common thing I did to avoid reloading the OS, and more. Up/Right or Down/Left. On a Windows computer, to toggle scroll lock on and off, press the Scroll Lock key. Make the call?Bob. Remember we're assuming the hardware is fine. I remember that before installing and using Qtile both keys were working. I'm not sure why there are three. A fix would be ideal.Thanks in advance for any help.Brian, This is one of the signs of key loggers. brismith has chosen the best answer to their question. Well Bob, things are still good. I have tried this combination of keys in many different circumstances, on several applications, but they will not work as they are supposed to. Up and left arrow keys not working. Black Friday 2020: The best deals still available at Amazon, Best Buy, Staples, Walmart and more, PS5 restock: Check inventory at Amazon, Walmart, Best Buy, Target and more for Cyber Monday weekend, Best Amazon Black Friday deals you can get now: $65 Echo Show 8, $60 Amazfit smartwatch, $29 Echo Dot and more, Follow this discussion and email me when there are updates. I've noticed when I press the Left and Up Arrow Keys together, they do not work. Thanks mate, just installed it. I migrated from Ubuntu to Arcolinux. As this combination of keys is crucial to lots of Games and other Software which I use on a daily basis. I have taken extremely good care of my Laptop since receiving it and have done nothing to cause this issue. They sometimes screw up and I'm scanning like crazy to see what's crawled into this PC. Glad we have this fixed now. And when you say this will come back on a reboot, you are meaning that the device driver(s) will be reloaded, correct? It's an old tech procedure and it seems you need a lot more support. , in this case you will probably have to ask for a refund under the Consumer Rights Act. The weird thing is that same thing happens when I'm using WASD instead of the arrow keys! Well, I don't know how to un-chose a solution, but updating drivers didn't work. All windows security updates are installed. Please try again now or at a later time. I have some issues with my keyboard left and right arrow keys are not working. As of December 1, 2020, the forums will switch to a read-only format. IF not, well, there are many other possible things that might have happened. But when used alone, the arrow keys do not work, to move the cursor in any direction, up, down, or left or right. Thank you for being a valued part of the CNET community. Can someone confirm if this is normal? Hope that helps and I'll keep you posted if I hear anything. Cheers for the heads up, glad this problem is finally fixed. These buttons will work individually, and any other two of the arrow keys work when pressed together. Assuming windows auto-detects the hardware and loads the correct drivers. After 10 days of waiting, I rang again. share ... Rhythmbox Music Player is getting opened when arrow Keys(up, down, right, left) are tapped. Thank you for helping us maintain CNET's great community. Can somebody please be so kind as to help me with this problem? Rebooted. I have tried this combination of keys in many different circumstances, on several applications, but they will not work as they are supposed to. I put a lot of effort into the letter (several pages) and even had to send it twice as there was no reply to the first one after over a week (again, the website said I'd receive one in 2 days). While I can't write it's a sure fire cure, it's one of those procedures we do to avoid a wipe and fresh install.Bob. http://forums.cnet.com/7726-6122_102-5509131.html?tag=posts;msg5509131, Car Parts, Gadgets, & How-to's - Roadshow. If someone knows what my problem is, I'd appreciate the help. But when used alone, the arrow keys do not work, to move the cursor in any direction, up, down, or left or right. Hi everybody, I hope you all are good. It usually isn't after a few years. Please could you tell me how this can be fixed? I have also tried using an alternative keyboard to see if the problem remained, however a different keyboard didn’t have this issue in any of the same tests, therefore the problem lies within the Inspiron Keyboard. There are 2 "HID Keyboard Device", and 1 "Standard PS/2 Keyboard". It's been several weeks since the month mark has passed yet no reply. I've noticed when I press the Left and Up Arrow Keys together, they do not work. Arrow keys on Dell laptop sometimes not working. I use NoScript for FirefoxI have the free version of Avast always running. I don't use many programs outside of MS office and Firefox.I haven't installed any programs lately that might have changed things. Add-ins help you get more out of Excel but sometimes they can cause conflicts as … This problem only started about a month ago. If I go into the bios screen it works fine. But after few days, up and left arrow keys stopped working. All submitted content is subject to our. But when used alone, the arrow keys do not work, to move the cursor in any direction, up, down, or left or right. If I reboot, and use the computer as normally as possible, I may notice the arrow keys not working anywhere from a few hours to a few days after rebooting. There is nothing physically wrong, since when I turn off number lock, 8 and 2 still work. So not sure if going back further would help.If I reboot, it works fine. On most keyboards, it's located in the control keys section of the keyboard, above the arrow keys or right of the function keys. © 2020 CNET, A RED VENTURES COMPANY. Simply reloading the keyboard drivers may have been the fix, and I hope so.Thanks for your assistance. Please remember to be considerate of other members. I may be wrong but it sounds like you don't reboot for days. Try avoiding DELL in the future and good luck in fixing it buddy. Ask anything you need, happy to help. Hey mate, sorry to hear you have this problem too. How do i fix that. Other keys are working as well as the top and bottom arrow keys. It's not anything new but today's owners have grown tired of such issues.Bob. ALL RIGHTS RESERVED. Give it a try. To confuse folk, stuff like this will come back on a reboot.Bob. You can use Alt or Shift plus the arrows to advance more frames. There are three device drivers listed under "keyboards". In early 2021, CNET Forums will no longer be available. I could be using MS Word, typing away and moving the cursor around with no problems, then suddenly the arrow keys don't work. He was very afraid as he thought that his bro will scold him, so he called me and enquired about whether an solution is available.. I’ve tried dusting the Keyboard, updating, uninstalling and reinstalling the Keyboard Driver but to no avail. But who knows?I checked the device manager. This can be especially frustrating if your keyboard doesn't have a Scroll Lock key, or there is no light indicator showing it's enabled. I thought about using the "restore" feature, and went back a couple of months. Once it finishes updating and rebooting, I'll reboot it manually and start in safe-mode and remove the device drivers. Finally a reply claim and despite my long email with numerous points they had to respond to, I got a two sentence message saying that the product was working as intended due to it not being designed for gaming. It seems to be randomly triggered.I thought maybe a driver might need to be updated, but I'm not sure which driver would be involved.Any suggestions?
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